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Support

We are here to help! You can find support videos, FAQs, manuals, and more by browsing below. Or you can go ahead and give us a call at 1-888-459-3247.

LOADMAXX SCALES

WHERE CAN I FIND USER MANUALS AND INSTALLATION INSTRUCTIONS?
I NEED HELP TROUBLESHOOTING MY SCALE!

We recommend you contact our customer support team at 1-888-459-3247 anytime you need help with your scale.

HOW DO I USE MY SCALE?

In order to get an accurate weight with your on-board truck and trailer scales, park your vehicle on level ground with the engine running and the brakes released. For air ride, briefly deflate the air suspension and inflate to ride height. Steer and drive weights are displayed on the easy-to-read digital display.

WHAT ARE THE TECHNICAL SPECIFICATIONS FOR LOADMAXX TRUCK/TRACTOR?
  • Measures Trailer Weights
  • Dual-point calibration for accuracy at all weights
  • Compensates for temperature and altitude
  • Provides PIN protected calibration
  • Factory calibration built-in for most popular suspension models
  • Displays weight in 20lb or kg increments
  • Rugged outdoor trailer display – no mounting box required
  • Icon based touch screen display
  • Built in LED alarm lights
  • Ability to store up to four manual calibrations
  • High precision pressure sensor measures fractions of one PSI (air ride)
  • Operating Temperatures: -40 deg to +85 deg C; -40 deg to + 185 deg F
  • Accurate on-the-ground weights to within 1% (air ride) or 3% (mechanical) of a DOT certified scale
  • Languages: English, Spanish and French
  • Tested to stringent SAE commercial vehicle standards
  • Advanced Communication option: Plug-and-play ComLink allows trailer weights to be viewed on any LoadMaxx equipped tractor. Weights are multiplexed through the existing 7-way. Involves no driver interaction
How does my scale work?

LoadMaxx works on trucks, tractors and trailers with air suspensions and most mechanical suspensions. Air sensors measure pressure in the air bags, and deflection sensors measure flex for axles with leaf spring suspensions. The scale converts the sensor measurements into accurate on-the-ground weights.

BinMaxx Scales

We have manuals and videos with installation instructions for BinMaxx. See the links below to view!
BINMAXX SCALE FEATURES
  • Measures FEL individual commercial container content weight
  • Menu-based setup with PIN-protectable settings
  • Accuracy is not affected by altitude or humidity
  • Optional printer to record all or selected bin weights
  • Dual point calibration
TECHNICAL SPECS FOR BINMAXX
  • Arm-mounted, weigh-in-motion sensors
  • Weights displayed: lift # and bin weight
  • Backlit digital LCD
  • Weight increment of 10 lbs
  • Operating Temperatures: -40 deg to 85 deg C; -40 deg to + 185 deg F
  • 9-32V dc
  • High precision digital deflection sensors
  • Includes J1939 and serial data interface for connecting to OBC
I NEED HELP TROUBLESHOOTING MY SCALE!

We recommend you contact our customer support team at 1-888-459-3247 anytime you need help with your scale.

HOW DO I USE MY SCALE?

BinMaxx’s on-screen menu makes it easy to set up and operate your scale. Drivers can learn to use BinMaxx scales in just a few minutes. To weigh a container, the driver lifts the container, empties it, and returns it to the ground. The display shows the current lift # and net weight of the container. After each lift, the driver can simply drive to the next bin and complete the lift without pushing buttons on the scale. To document the lift with a weight receipt, the driver needs only to push a single button on the display.

HOW DOES MY SCALE WORK?

The BinMaxx scale system was designed for front-end loader refuse vehicles. Brackets and deflection sensors are mounted on the vehicle’s arms, out of harm’s way, and proximity switches are installed underneath the truck. These are used to establish a measurement window to dynamically weigh-in-motion full containers.

QuickLoad Scales

WHAT ARE THE TECHNICAL SPECIFICATIONS FOR QUICKLOAD?
  • Measures steer, drive, GVW, and Net Payload
  • Supports air ride and most mechanical suspensions
  • Pin protected settings
  • Alarm Outputs: Two, both with warning and overweight thresholds
  • Temperature and Altitude Compensation
  • Optional printer for instant weight receipts (RS-232)
  • Accurate on-the-ground weights to within 1% (air ride) or 3% (mechanical) of a DOT certified scale
  • Operating Temperatures: 0 deg to +50 deg C; 32 deg to + 122 deg F
  • Inclinometer Option
  • Units: Pounds or Kilograms; user selectable
  • Power: 9 to 32 V dc
  • Languages: English, Spanish, French and German
  • Installation option: In-dash or mounting pod
WHERE CAN I FIND USER MANUALS AND INSTALLATION INSTRUCTIONS?

We have manuals and videos with installation instructions for both QuickLoad tractor and trailer scales. See the links below to view!

  • Installation Manual for Air-Ride Tractor
  • Tractor User Manual
  • Videos
  • I NEED HELP TROUBLESHOOTING MY SCALE

    We recommend you contact our customer support team at 1-888-459-3247 anytime you need help with your scale.

    HOW DO I USE MY SCALE?

    In order to get an accurate weight with your on-board scale, park your vehicle on level ground with the engine running and the brakes released. Briefly deflate the air suspension and inflate to ride height. Weights are displayed on the easy-to-read digital display.

    Best Practices

    Installation
    • Air-Weigh has found it best to designate a team leader responsible for the installation process. It would also be beneficial to identify an alternate installer if the work is to be completed over separate shifts.
    • Consistently accurate weight readings are dependent upon the operation of the suspension system and the condition of its components. Air-Weigh scales are precisely measuring air pressure a fraction of one psi; additionally, they compensate for temperature, altitude, humidity and barometric pressure. Suspension components including air bags and height control valves must be in good working order for the scales accuracy to be ensured.
    • Repair any leaks and replace any faulty HCVs before calibrating the scales.
    • Slow filling height control valves require that the driver waits longer for weight readings; Air-Weigh recommends the following height control valves if the fill time is problematic: Hadley 500C, Hadley NGH Ridewell Extreme Air, Haldex CR.
    Using Calculated Steer
    • Air-Weigh’s technology accurately calculates the steer axle weight based on the percentage of weight transferred from the 5th wheel to the steer axle. Use the tips below to get the most out of your Air-Weigh scale:
    • Ensure that the 5th wheel position used for calibration (sweet spot) allows for a maximum steer axle weight when the drive weight is a legal maximum (including the weight of the on-board fuel, driver, and any personal belongings) which will ensure maximum payload capacity.
    • If you change the 5th wheel position after it has been calibrated, the calculated steer will display inaccurate weights. The chosen calibration notch in the 5th wheel should be marked with paint or locked. In the future, this should be the only position used on the 5th wheel.
    • Drive and trailer weights will read accurately regardless of the 5th wheel position.
    • If you move your 5th wheel frequently, you can upgrade to a measured steer option that displays steer weights correctly regardless of the position.
    Calibration tips

    The following calibration tips will ensure you achieve the best possible accuracy with your Air-Weigh scales:

    • Be sure to use the same certified scale to obtain both your empty and your full weight data
    • Enter empty weights when the truck is EMPTY
    • Enter heavy weights when the truck is as close to the GVW as possible
    • Brakes must be released when entering calibration weight data, and any time weight readings are taken
    • Trailers equipped with Lift Axles that tie into the main suspension HCV when down, and, are only in the up position when empty (to reduce tire wear), are calibrated with the axle in the down position. In this instance, weight readings will also be taken with the lift axle in the down position.
    Getting Accurate Weights
    • The following calibration tips will ensure you achieve the best possible accuracy with your Air-Weigh scales:
    • Be sure to use the same certified scale to obtain both your empty and your full weight data
    • Enter empty weights when empty
    • Enter heavy weights when as close to the maximum GVW as possible
    • Brakes must be released when entering calibration weight data and any time weight readings are taken
    • If you have a lift axle, contact customer support at 1-888-459-3247
    PIN Protection

    Using a personal identification number to protect your calibration data is highly recommended. Be sure to protect the scale’s calibration by setting a PIN after calibration. The PIN number must be entered directly into both the tractor and trailer scales.

    Troubleshooting and Diagnostics

    If you have any sudden changes in accuracy and would like assistance, please contact the customer support department at 1-888-459-3247 or support@air-weigh.com. Hours of operation are 7:00 AM-5:00 PM PST Monday through Friday.

    American Made

    Air-Weigh is founded and located in Oregon and all of our scales are American Made. We feel that keeping our product manufacturing local allows us to provide our customers with the highest quality on-board scales around.